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Money FAQ's

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FAQ's& SUPPORT
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1. How do I make a deposit to my account?

2. How long does it take to process my deposit?

3. How do I cash out my winnings?

4. What are the deposit limits?

5. What are the gambling limits?

6. How do I make a credit card deposit? Is it secure?

7. How do I send money through Western Union?

8. How do I send a Wire Transfer?

9. Who is "Intersafe Global LTD"?

10. What should I do if I submitted a deposit
     but I do not see the amount in my bankroll?

11. What is the Address Verification System (AVS)?


1. How do I make a deposit to my account?

In order to make a deposit you must first download our software by clicking the download button anywhere throughout our web site. Then you need to open your real money account. 
If you have done this and received your user name and password for real money, you are ready to make a deposit to your Casino bankroll:

  • Start the Casino program 
  • Enter your real user name and password in the "connect" screen 
  • Select "Cashier" and then select the "Deposit" screen 
  • Select the desired deposit method

We strongly recommend using your credit card for making a deposit. We use the latest encryption and protection technologies to assure your credit card data is fully protected. There is nothing to worry about submitting your credit card information on our secure form is probably safer than using your card at your local gas station. Learn here more about making a credit card deposit. 

For further information about the different deposit methods click here: 

2. How long does it take to process my deposit?
  
Credit card deposit: your account will be credited within 2-5 minutes. 
Western Union deposit: once we receive your e-mail message informing us of the transfer it will take up to 5 minutes to credit your account. 
Wire transfer: a wire transfer will take 2 business days to arrive at our bank. Your account will be credited as soon as our bank receives the transfer. 
Check: a check may take over a month to process due to slow mail service and clearing time. 

3. How do I cash out my winnings? 
  
In order to cash out money from your account go to the Cashier and select the "cash out" screen. 
The money you cash out will be refunded to your credit card account. 
  
All cash out requests are automatically refunded to your credit card account. This policy protects our clients from credit card fraud, and eliminates the unauthorized use of credit cards. It is also the quickest way to pay winnings, and most convenient to our clients. There are no charges for credit card refund, and the full amount will be refunded to your card. 
  
The refund will be made to your credit card only up to the total amount that was deposited with that credit card. If you have cashed out more than your total deposits, the balance of your cash out request (which was not refunded to your credit card) will be sent as a bank draft or wire transfer, according to your selection (company checks are not available). This limitation on the amount that can be refunded to your credit card is imposed by the credit card companies, and is not in our control.
Blackjack-4u and Intersafe Global LTD (our E-Cash operator) reserve the right to change these limits and set different limits for individual players according to credit history. 
 
5. What are the gambling limits?  
 
The table limits are as follows: 

Roulette:  
the minimum bet is $1 and the maximum bet is $50 (you may place a maximum total of $50 on the table, in any combination of $1, $5 and $50 chips). 


Video poker:  
the minimum bet is $1 and the maximum bet is $5.


Blackjack:  
the minimum bet is $1 and the maximum initial bet is $50. You can increase the initial bet by doubling down or taking insurance (if you are not familiar with these terms, go to our Help file by selecting "help" or pressing F1 in our casino). 
  
Slots:  
the minimum bet is $0.25 and the maximum bet is $3. 
  
Baccarat:  
the minimum bet is $1 and the maximum bet is $150.


6. How do I make a credit card deposit? Is it secure? 
  
We strongly recommend using our secure on-line credit card system. It is quick, user friendly, and completely secure. We use SSL technology for securing our transaction server and MD5 encryption technology for the data transfer. It is probably safer than using a credit card at your local gas station. 
  
If you are still not convinced, we do offer the option of printing out the deposit form and faxing it to us. 
  
Before you make a deposit you must first download our software and have your real account opened. 
  
Credit card deposit by on-line secure form: 

Start the Casino on Net program
Enter your real money user name and password in the "Login" screenGo to the "Cashier" Select "Credit cards". You will see a form with the logo of Intersafe Global LTD, which is the company we use for E-Cash services.
Enter all the information in the on-line form carefully and click SUBMIT.
You will receive a serial number for your gambling casino games deposit. We recommend that you make a note of this number for future reference.
Credit card deposit by fax: 
Start the Casino program
Enter your real money user name and password in the "Login" screen
Go to the "Cashier"
Select "Credit cards by Fax". You will see a form on your Notepad with the logo of Intersafe Global LTD, which is the company we use for E-Cash services.
In your Notepad, go to File/Print. This will print out the form.
Enter all the information and fax the form to 1-268-460-8425.

 
7. How do I make a deposit through Western Union?  


For information on how to make a Western Union deposit please contact us at suppport@blackjack-4u.com


8.How do I make a deposit by Wire Transfer?

For more information on how to wire transfer money to your casino bankroll please contact us at suppport@blackjack-4u.com


9. Who is "Intersafe Global LTD"?
  
InterSafe Global LTD is a Nevada based company that operates the E-Cash service for Blackjack-4u. InterSafe specializes in secure Internet transaction processing. They provide a vital link between Internet customers and merchants. When our clients want to make a deposit to their casino bankroll, this is done through InterSafe. The credit card is charged to InterSafe Global LTD, and this is the name that will appear on your credit card statement. 
For more information please go to intersafeglobal.com 


10. What should I do if I submitted a deposit but I do not see the amount in my bankroll?  
When you submit a credit card deposit it should be credited into your account within 2-5 minutes. If the deposit was rejected, we will notify you immediately by e-mail. If you do not see the money in your casino bankroll, check your e-mail box. If there is no message from Blackjack-4u, contact our support team. 


11. What is the Address Verification System (AVS)? 
AVS is one of the security measures we use to prevent credit card fraud. 
When you submit a credit card deposit we compare your address with the address registered for this card in the bank.  
If your deposit was rejected by the AVS system (you will be notified by e-mail of this) you must check the address you have entered and make sure your bank has the correct address. 

 

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